MyITLab logo (Home)

System Requirements

Operating Systems

  • Microsoft Windows XP SP3
  • Microsoft Windows Vista SP1
  • Microsoft Windows 7
  • Microsoft Windows 8
  • Mac OSX v10.5 up to and including 10.7

Mac Users:
The new Mac compatibility solution supports Mac users running MyITLab simulations on their machines. It does not support our live in the application Grader projects. To access the Mac solution and for instructions on how to use, go to http://wps.prenhall.com/bp_myitlab2010_macuser/. MyITLab can also run on a Mac with an Intel-based architecture, running under Windows via a program such as Boot Camp or Parallels.

 

Microsoft Windows 8 & Internet Explorer 10
If you want to work in MyITLab on Windows 8 and IE 10, first, you will need to set the browser to open MyITLab in Compatibility View. Review these steps in our Knowledge Base.

Back to top

Browsers

  • Internet Explorer 7.0
  • Internet Explorer 8.0
  • Internet Explorer 9.0
  • Internet Explorer 10
  • Safari 5.0 and 5.1 (see Mac User box above)

*Chrome Users: You cannot log in or view MyLab courses using the Chrome browser.

Back to top

Internet Connection

  • Broadband connection (cable or DSL) or higher recommended
  • Dial-up/56K modem minimum requirement

Back to top

Hardware

  • Memory (RAM)*
    • Windows XP: 512MB or higher recommended
    • Windows Vista: 1GB RAM
    • Windows 7: 1GB RAM
  • Sound Card
    • Any MCI compliant sound card

*Note: The increase in the requirements for Vista and Windows 7 are due to the additional memory and CPU overheads imposed by the operating system itself.

Back to top

Screen Resolution

  • Optimized for use at 1024x768, will scale to fit 800x600
  • Will scale to fit 800x600 (except Active Help Desks, which only run at 1024x768)
  • DPI setting should be set to 96 DPI (Normal size in Windows XP; Default scale in Windows Vista and Windows 7)

Back to top

Players

  • ActiveX control (will download via One-Step Installer & Launch Tool or Basic Installation Wizard)
  • Adobe Flash player 10.2 or higher (Flash Player 10.2 minimum is required for eText access - Flash Player 11.1 or newer is recommended)
  • Adobe Reader 8 or higher

Note: you may need additional plug-ins and players to view and interact with the content assigned by your instructor within MyItLab. Consult your instructor if you have questions.

Back to top

Always Learning